Workflow Polling Every 15mins not working

HI there,

I have a workflow that I want to run once every 15 minutes.

I have these setting on the process.

But when I send the workflow config live I’m seeing this in the service console.

image

And the process isn’t running on the 15 minute interval.

Have I done something obviously wrong here?

Cheers

Michael

There needs to be some separation between the blue boxes when you have poll once per activity period is checked. Your activity period is solid from 06:00 until at least 10:00

You may also uncheck Poll once per activity period. As Uomo rightfully mentioned, you have an all solid selection, which means that it will run only once per block, i.e. at 6 AM, then wait for 6 AM the next day.

With this you can leave the blocks selected as they are. Once this is done, have the Polling interval field set to 15 minutes.

This will make your process active every 15 minutes betwee 6 AM and whatever time the block ends.

I tried this. But the issue I’ve come across is that with polling set at 15 minutes, this seems to be based on whenever the workflow service restarts so if the config is updated at say 9:08 the poll won’t run again until 9:23.

I was looking at each of those 15 minute blocks as an individual block not the whole.

I have a work around but was trying to limit the amount of unnecessary activity.

Cheers

So what you want is not every 15 minutes per se, but every quarter of a hour. Is that correct

Yes I was trying to run on the quarter hour .