I have a connect process that takes an XML and produces a document. I created two output presets, one to create a PDF and send it to a directory and one to send output to a printer. The create output objects bothe get the “W4230 - Metadata does not contain a valid Job Item Collection” error.
What can be causing this?
the process executes the correct data mapping
it then creates print output using the correct template
it then branches to one create output then continues to the second.
As Martin says it is usually a missing Job Creation Preset. If you don’t have one or need one and are using the Create Print Content Plugin the you need to select Update Records From Metadata. Although in my experience that way is generally slow. Best to use the All In One Plugin that Rod here advised me about as it generates PDF’s allot quicker.
I know this looks to be an old thread but I just had this problem. Tracked this to a misconfigured template control script. The issue seemed to be that no print contexts ever got enabled in the control script. The Mapping, Create Print Content & Create Job plugins all seemed to run without error - just the Create Output plugin that threw the error. Once I’d tweaked the control script to enable the required print context the error went away and this seems to have resolved things (btw I’m using 2018.2)