W3001 : Error while executing plugin: HTTP/1.1 500

1

Hi All ,

I’m having this error in my email create content plugin.
W3001 : Error while executing plugin: HTTP/1.1 500 An unspecified error occurred which was caused by ApplicationException: Authentication failed. (SRV000001)

i have input in the credentials and email all this.

Please assist. Thanks!

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2

Dear @RA0110 ,

It seems that the correct Connect Server credentials aren’t applied within your workflow configuration. Can you please check if the credentials applied under Workflow Configuration application → OL Connect Workflow (W) button → Preferences → Behavior → OL Connect → Server Connection Settings matches the one applied under Server Configuration application → Connections → Security and Users?

3

Hi Marten,

I have set both section with the same users however issue seems to persist.

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4

Hi RA0110,

I wonder if your password has special characters like mine did and I had to escape them. Perhaps the Create Email Content requires escaped chars.

Regards,
S

5

Hi Sharne ,

Password contain @ & !. tried to escape them but still not possible to get it.