Variable images work in designer but not in workflow

OL Connect Professional Workflow
1

Can print from designer with no issues but when using workflow I get none of the images. Feels like I am missing something easy. (running both the designer and workflow from the same computer/login)

script in the template looks like this:

var field = record.fields[“Back Image”];
var basePath = “file:///C:/Clients/backgroundfiles/”;
var src = “”;

if (field && field.trim() !== “”) {
src = basePath + encodeURIComponent(field.trim());
results.attr(“src”, src);
} else {
results.attr(“src”, “”);
}

2

Are you testing in Workflow wth the exact same file as in the Designer?

3

Yes. On same server with same account etc.. version 2025.1.1 if that makes any difference.

4

Best you open a technical support ticket through our website.

5

Thanks. I’ll do that.

6

@rjungles, welcome to our OL Forum community!

[internal reference: #1889467]

Tip: Did you know that it is possible to format code wrapping it in three backtick characters as shown in the following example?

```
var field = “hello world!”;
```
Result:

var field = "hello world!";
7

turned out to be an issue with the service queue, support helped get it sorted. need trick with the encoding. I’ll give that a try.

1 Like