Hello. I have a couple of forms that uses pdf files as the data. These forms were functioning properly until recently. Now what gets sent to the printers are truncated. For example, the (pdf) data contains 2,302 pages. When sent to the printer portions of them appear; 112 pages, 422 pages, 320 pages, etc but not the entire 2,302 pages. This same situation exists when doing a preview.
These forms were functioning properly until recently
What has changed?
If you use a previously working PDF, does it still work? If previously PDF still works fine, then the culprit must be the new PDF. Has the PDF version changed?
Did you update Windows?
The only thing that has changed were Windows updates. We are running a virtual server and updates are necessary. If not done voluntarily, they are forced. The pdf files are the same. The forms are the same. The Watch process is also the same.
You haven’t answered this: If you try a PDF that previously worked correctly, does it still works?
in any case, you’d better open a technical support ticket through our website. Then an agent can troubleshoot this with you and escalte if necessary.