Text version email

OL Connect Professional Designer
1

Hi,

how do you add a text version of the email to the design?
This is needed to get a better result in deliverability.

2

Hi Koen,

It is currently not possible to add a text version for email sections. This is on our backlog though. Some questions: Are you looking for a way to send personalized plain-text messages instead of HTML email or would you prefer an option that automatically creates a plain-text version based on the HTML section?

Several Email Service Providers (like SendGrid) automatically convert the HTML send by Connect to the plain-text part of the message.

Erik

3

Hi Erik,

I already got a response support that this in on your backlog.

When I test the mail through mail-tester.com I got the message the text-plain is missing.
I’m sending it with sendgrid.Maybe this is a setting I need to check within Sendgrid.

Koen