To all Upland OL Forum users,
In order to offer more features and to improve security on our User Community, we will be upgrading the underlying platform to the very latest version of Discourse.
All forum sections will be migrated and your profile information will be retained. Therefore, once the migration is complete, it will be business as usual, with the following exceptions:
- The new site’s URL will be https://olforum.uplandsoftware.com/. A redirection will be set up so that after the migration, any attempt to use the current URL will automatically be forwarded to the new URL. So your bookmarks will remain operational, but you should still update them as soon as you can after the migration.
- The first time you log on to the site, you will need to reset your password (“I forgot my password”). You may re-use your existing password if you want, but in this day and age, you should consider changing it to something more robust. Note that if you change your password and can’t remember it the next time around, there is an option to reset your password at login time.
Prior to the migration, we ask that you take the opportunity to review your profile information and make sure it is correct. Notification emails will be sent during the period leading to the migration, and we want to make sure you receive them!
The migration will take place on Friday August 16, at 16:00 UTC (11:AM Eastern Daylight Time) . During the migration process, the site will only be available in read-only mode, so you will not be able to create new posts or replies, but you will still be able to navigate the site and search for content. We expect the procedure to last for 2-3 hours at most.
If for any reason you are unable to log onto the site after the migration, you can send an email to:
olforums-admin@uplandsoftware.com
Please do not use this address for anything other than issues related to accessing the Community after the migration.
Thanks for your collaboration in keeping our Community thriving!