Sending emails through workflow

OL Connect Professional Workflow
1

I am trying to set up a test to be able to send emails through workflow using the mailjet plugin.

I have a datamapper with some email addressed and then the standard email address template.

image

When it gets to the create email content part I get an error

0003] W3001 : Error while executing plugin: HTTP/1.1 500 An unspecified error occurred which was caused by ApplicationException: Authentication failed. (SRV000001)

I have double checked all the details i have entered and they look to be correct

Then when it gets on to the mailjet portion i get another error

[0004] W3602 : Error 0 on line 425, column 3: Microsoft JScript runtime error: Error while downloading ‘/’: An error occurred; status = 404, response =

Error 404 Not Found

HTTP ERROR 404 Not Found

URI:/rest/serverengine/filestore/file//
STATUS:404
MESSAGE:Not Found
SERVLET:org.glassfish.jersey.servlet.ServletContainer-3e5fd2b1
Powered by Jetty:// 9.4.50.v20221201

Any ideas ?

2

Hi @ApexIT,

Have you ensured that the Use Authentication option is ticked in the Create Email Content plugin properties and filled in the Username and Password fields for the Connect Server?

3

Yes used authentication is ticked & then filled out in workflow preferences > OL Connect > email creation settings, is that what you mean in the field for the connect server ?

4

Have you also ensured that the right credentials are filled in under Use authentication* in the Email Info tab (of the Properties window) of the Create Email Content Workflow plugin? Which message will for example be shown when you click on the Test SMTP settings* button?

*Information about these settings and button can be found on this documentation webpage.

NOTE: I’m not certain why you’re executing the Mailjet Workflow plugin after the Create Email Content Workflow plugin but please note that the Create Email Content Workflow plugin will also sent the email directly to the recipient set in each record.

5

Yes I have double checked that they are the right credentials.

When I do test SMTP it says it cant test with TLS enabled.
When I do it with out TLS it gets an error: Authentication failed UGFZC3DVCMQ6

The reason we are using the mailjet plugin is because we are going to be sending a large amount of emails from multiple domains so it needs to go through a proper bulk emailing service.