Hello. The Connect Designer and the connect server are on same machine. When i use “Output local”, print size is perfect. But when i use no “output local” (via connect server service as I understand it), print size is wrong and does not fit on the label. Correspondingly, printing from work flow also does not fit.
Why is this happening? Please help.
“Output local” works a lot like printing from any other application. Word, notepad, etc. The final output is handled by the currently logged in user, going through their interactive session. So it’s accessing your user’s printer directly with the driver and options configured in your profile.
When outputing through the server (output local unchecked), all of those actions are going through the Connect Server service account, using the printer and drivers as configured in that account. Windows also likes to treat interactive (you logging in) and non-interactive (service account logging in) sessions differently.
So I would suspect that there’s a difference in the way this printer is configured for the service account compared to what you’ve got in your own interactive session.
Thanks a lot! You are right. I configured the printer through Connect Server service account and the issue solved.