Hello there,
we try to print to a Cloud Print Solution. We created a windows printer with an IPP Port. The credentials are stored on the Port settings. If we print from PlanetPress there is no printjob visible in the cloud.
Any idea why this doesn’t work?
Thanks
André
If you try to print a PDF from Adobe Reader, do you get a visible print job in the Cloud?
Thank you for your reply.
I have not tried that. Only two test prints from printer driver (PS and PCL works fine).
On the cloud side there is no communication from the planetpress server at all if we print from planetpress.
Please try from Adobe to print via that queue you have created and see if it works.
Adobe works. But as we logged in as a different user no printing was possible. This was due to the credentials of the IPP port. We set them now to “use the same security settings for all users”. Maybe this is the reason, that PP wasn’t able to print. I’ll test and again an let you know
Unfortunately this did not help. Can you please tell me witch services are responsible to sent the print job to the printer? Maybe we should run that service with an user account…