PPI Postnl dissapearing midfile

OL Connect Professional Designer
1

Hello,

We make adreslabels in pressconnect, however since this week suddenly mid file the PPI for the postal service suddely dissapears , you can see the font switch to a smaller size

Does anyone know what triggers this? it also stops again after a few pages, but its annoying since the postal service requires this and says its mandatory

This goes on for like from page 83 till 259 (times 24) which is 4200 addresses which can be bounced.

Hope you guys have a solution

with%20PPI
with%20PPI1354×877 208 KB
without%20PPI
without%20PPI1354×900 178 KB

2

Hi TBass,

Some quick questions. How do you load the image? Is it in the Images folder of the template, on disk or a remote location? I assume you are doing the impositioning as part of the template or is this handle during output.

Erik

3

Hi Erik,

TBass and I are part of the same team. To answer your question: the image is loaded in the images folder of the template! The impositioning is handled during the output. Hope this helps.

Nique.

4

Hi Nique,

Thanks for the additional info. Are the images missing per impositioned sheet (cannot really see this in the screendump)? Or random after a certain amount of records?

Erik

5

Hi Erik,

They’re suddenly disappearing in the middle of the PDF, so in this case randomly after record 12119 (page 83-258 in the PDF)

6

What is the image format?

7

Could you run the following test.

  1. Assign an ID to the image (for example ‘ppi’). Select the image and enter ‘ppi’ in the ID field of the Attributes panel
  2. Create a script for this element and append a timestamp to the end of the image path using the script below.

image

const timestamp = Date.now()
const imagePath = results.attr('src')
results.attr( 'src',  imagePath + "?_t=" + timestamp )
8

The original size is 36,5 mm by 17mm. In our production PDF it’s just a tad bit smaller though

9

I’m going to give this a try and get back at you, thanks!

10

Seems to be working, thank you very much!!

11

Thanks for the heads-up!