Planet Press Image Error I1012 - Error moving index file to......

OL Connect Enterprise Workflow
1

I’m getting the above error when passing a file to PP Image to be turned into a PDF. I’m sure this is probably a simple problem. Any idea what I might have done wrong in the configuration?

REQST: PPImage Request - 15:59:24

INFO: Processing file E:\Planet Press\TempFiles\PlanetPress Image\QueuedJobs\CAD6CE51.ps
DEBUG: Reading job options from input file
DEBUG: Watch Process Name : Warehouse Invoice Documents - GBS Process_00ZTD16P32I3H96
INFO: Starting conversion…
INFO: Initializing PlanetPress Alambic…
INFO: Distilling file to GNXDIH_50123_001_186793.new.pdf…
INFO: Conversion completed successfully.
DEBUG: Moving file to destination folder: F:\Source Data\Warehouse Invoice Documents - GBS Print
ERROR: I1012 : Error moving archive to F:\Source Data\Warehouse Invoice Documents - GBS Print: Error code 183: Cannot create a file when that file already exists.
ERROR: I1005 : Error while processing job; moving file to error folder: CAD6CE51.ps

REQST: End time: 15:59:24 (elapsed time: 00:00:00:608)

DEBUG: Waiting for all work items to shut down…
INFO: PlanetPress Image has stopped
STOP : 2015/12/16 15:59:43

Thanks, Rob.

2

Hello Rob,

Sounds to me like you’re trying to create a file where one already exists. essentially, if F:\Source Data\Warehouse Invoice Documents - GBS Print\GNXDIH_50123_001_186793.new.pdf already exists, then Image will not be able to overwrite it with a file of the same name.

There is no “overwrite” option in Image, so you’ll have to decide what to do with those files on your own (delete them? move them? add a unique identifier using %u and get many copies?).

Regards,
~Evie