PDF output error help

OL Connect Professional Workflow
1

I am getting an error on a template that I have previously used successfully and am at a loss as to what is causing it, the error is happening on an “all in one” module on a print template that is creating a pdf and putting it in a folder on my desktop. The error is below.

07:14:28.814 W3001 : Error while executing plugin: HTTP/1.1 500 Internal Server Error {“error”:{“status”:500,“message”:“LoggedApplicationException: There was an error running the output creation process caused by There was an error initiating to the output creation process caused by ApplicationException: Communication error (OUT000019)\n (SRV000041)”,“parameter”:“”}}

I have tried everything that I can possibly think of to troubleshoot the issue to no avail. Any help is appreciated.

2

I would recommend to help an official support with your local support department, if still get issue.

3

Hello,
Looking at past history on similar issues encountered, this issue was resolved by allocating more memory to the weaver engine.
Please let us know if that works for you.
Should you need further assistance, please reach out to your local support team via phone or web

Thanks