pdf error 108 startxref missing when doc sent to printer

OL Connect Professional General
1

The printing is not working properly after Planet sent the job to printer. It prints a page within a content described as pdf error 108 startxref missing in which requires to clean a windows spooler in order to proceed printing the job. Everything was fine but it happened suddenly without any system or service change!

Does any one have any clue of this issue ?

2

Hi Rafael,

This isn’t a generally known issue with PDFs generated from PlanetPress Connect. It would be best if you contact your local support team and provide all the resources to allow us to investigate and replicate the issue with your resources.

Regards,

Rod