Output SFTP/FTPS Object Error

OL Connect Professional Workflow
1

Hi,

Since my post got deleted, I’ll try again. Im getting the below error after upgrading from 2021.1 to 2024.2.1. The plugin Output SFTP/FTPS changed slightly since 2021.1. (The Name and GUI elements)

No changes have been made to our SFTP and the login details are the same. Why is this plugin giving me this error yet the old one executes fine?

[0056] Uploading file: C:\ProgramData\Objectif Lune\PlanetPress Workflow 8\PlanetPress Watch\Debug\debugB30AE85.dat into remote: Sharne/New Text Document.zip
[0056] [object Error]
[0056] Output SFTP/FTPS: W1603 : Plugin failed - 14:00:32 (elapsed time: 00:00:04.310)

Regards,
S

2

Hello @Sharne,

What encryption method and port are used for the SFP? Is it as follows, for example?

  • Encryption method: Explicit
  • Port: 21

The reason why I am asking is because this issue may be related to another one [internal reference: 93743].

3

Hi Marten,

EDIT:
The port number is: 6007
SFTP uses standard SSH encryption method, as it operates over the SSH protocol.

Regards,
S

4

The same error also occurs when port 22, which appears to be the default port for the SSH protocol, within the Properties window of the Output SFTP/FTPS task?

5

Same error with port 22.

6

Can you submit a support ticket via our support portal for this issue please? Because I have the feeling that we may need to take a closer look at this issue to help you as best as possible with the issue you are currently facing.

7

I shall do so on Monday, thanks Marten.

Regards,
S

1 Like
8

Hi,

Just an update for anyone facing the same issue I did with this plugin.

OL:

Please can you also use the gpedit tool to check on the user’s system, specifically can you check what the group policy setting for:
 
Local Computer Policy → Computer Configuration->Administrative Templates->Windows Components->Internet Explorer->Replace JScript by loading JScript9Legacy in place of JScript.
 
and
 
Local Computer Policy → User Configuration->Administrative Templates->Windows Components->Internet Explorer->Replace JScript by loading JScript9Legacy in place of JScript.
 
In both cases, if the setting is “Not Configured” or “Enabled”, please set those to “Disabled”, and then attempt to run the test once again.
It seems that the JScript9Legacy substitute (which is now a group policy that the default when not configured is to be “Enabled” since 24H2 versions of Windows) has issues with the SFTP plugin in certain specific cases

I got an authentication error after this which required me to escape special characters. Here is what OL advised:

The authentication issue is most likely caused by having a reserved character in the password such as '%' or '\', which need to be escaped since the password field of the plugin is a variable-enabled field. In variable fields, you can escape special Workflow characters by doubling them. For instance, a % character should be replaced by %%, etc.

Regards,
S