OL Image - I1007 Bad variable type

OL Connect Professional Workflow
1

Hello,
we are currently moving from the old PlanetPress 7.6.2.9999 to OL Connect 2023.2.0.6120.

On the new system I´m not able to create PDF/A-1b with OL Connect Image.
The error I get just says “Bad variable type” and I have no clue anymore were to look to solve it.
I created a test process that only creates the PDF (no additional plugins) and a document that only writes one fixed text in order to eliminate all other sources that could cause the error.

When I switch it to a “normal” PDF in the Image plugin, everything is working.

Does someone here know this error and can tell me how to fix this?

image

2

Could you share your test process? This would greatly help us investigating the issue.

3

Like I said, we are just switching to OL Connect, so we are still using .ptk Design Documents.

Here the test document.

image
image745×493 154 KB

The Process is just this:
image

and here the settings of the Plugin:

image
image713×564 80.9 KB

image
image714×565 72.1 KB

4

Recreated it here and it works fine:

image
image641×630 18.8 KB

I suggest you contact our Support team so they can investigate further.

5

(Internal reference: SHARED-92675)

6

Concluding note: This could be resolved by running the Workflow installer’s repair function.

At the end it turned out that the issue was caused by installing PlanetPress Suite 7 after Connect had been installed.

If really both needs to be installed on the same machine, it’s highly recommended to first install PlanetPress Suite 7, and afterwards install Connect; otherwise various issues may occur like the one discussed here.

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