OL Ent's Performance with 2 sockets CPU

1

Hi Internal an R&D team
I am your reseller and I implement OL Ent. to customer. I know from you about performance depend on HW spec cpu, ram, HDD. So, I design server to have 2 socket cpu because I need more engines to processing job.

But server with 2 socket cpu processing very slow when compare with 1 socket cpu. I know OL have issue “Connect to run many Merge Engines (8+) simultaneously, the performance can be less than expected.”. So, i test setting from 6 - 14 merge engine but not help.

I had open case with support team but can’t fix this issue.

Yesterday I decision to clean install both of OS and OL ent with 2024.2.3 but can’t fix this issue.

You can see detail in image i compare with same data and workflow and you will see the Server1’s spec higher than Server2.
I don’t know why Server1 just use a few percentage of cpu and this is a root cause of issue.

I hope someone can help me.

2 server compaer cpu
2 server compaer cpu1142×541 121 KB

Compare 600k Records
Compare 600k Records2210×871 291 KB

2

Hello Ruppawat,

Given the shared information, I would highly recommend to submit a support ticket via our support portal. Because this sounds like an environment specific issue and you had already opened a case with support in the past (internal reference: #1598282).

3

Hi Marten
Thank You for your reply. From #1598282, this is latest message from support

“However, as stated by the R&D side, improvements are planned for future versions, but currently there is only a workaround as described above.”

So now, I installed 2024.2.3 and test but issue can’t fix. That why post at here. May be someone have issue like me and help me improve.

I will open case again via support and hope this time should have permanent solution.

4

Thank you for submitting a support ticket for this (internal reference: #1703015).