HELP! I am installing Planet Press Suite 7 on a new server and there were originally 5 requirements that were needed on the new machine. I have rectified all of them except the requirement for MSXML Parser 4.0 SP2. The embedded link in the installer is broken for all of the required components so I pulled them down from Microsoft and installed them individually. The XML component is the last piece, however, it errors out when I am trying to install it as a stand alone component. The VM that I am spinning up is Server 2019 Standard. Anyone have a solution?
Can you let us know please which error was shown when you tried to install it as a standalone component?
Absolutely. Here is the error. Please reference screen shot attached
Has anyone else seen this message before and knows how to solve it?
Installer Information
An error occured during the installation of assembly component {DF935623-B7D7-B3BF-A06B-D6B9ABF34537}.
HRESULT: 0x80070490.
[OK]
P.S. Transcribed the message to make searching the message more easier.
That error code is a pretty generic one from the Windows installer. A quick search on the web shows that turning off the antivirus before installing the module may circumvent the issue… so it’s worth a try
No AV installed yet on this VM, and Windows Defender is turned off. But good suggestion!
OL support remoted in and could not get it to load/install either. Nicholas has referred it to R&D supposedly.
[Internal reference: #1437520]
Martin, is that the OL ticket #?
Yes, that’s correct. I just added it for internal reference.