Hello all! We recently have had some problems with our server running out of space and/or memory. Obviously bad things. While we fixed that it did somehow put the software in a zombie state we didn’t realize for a bit.
Is there any software that can be used to tell of PlanetPress is running correctly?
How do you all monitor the health of your servers?
Hello,
I dont think thats a part of PlanetPress. Instead you should monitor your server health status with Windows administration tools you like.
To avoid the problem I think the most important thing is to give the server some more resources (e.g. the system hard disk should have a generous memory buffer for the temporary data). If it’s the RAM, but there is enough of it, you should take a closer look at your workflow processes, since PlanetPress Workflow is a 32bit application. Especially with memory intensive processes like processing large PDF files it can be critical.
For certain external projects we have created an extra workflow process to check if PlanetPress Workflow is active. An HTTP request is sent to the process at regular intervals. If PlanetPress Workflow is active, a response is sent back directly. If after a certain period of time no response comes back from the workflow to the checkpoint, it can be assumed that something is wrong. Additional checks via scripting or similar could be included in this check process.