How to access a Mailbox and download email from Inbox?

OL Connect Professional Workflow
1

Dear All,

Client is using Office 365 and all the emails are in cloud. They do not have IMAP.

Which method or plugin should we use in Workflow, in order to access an Inbox and capture/retrieve email?

Thanks and Regards,
Janice

2

Hi Janice,

in OL Connect Workflow there is a plugin called “Microsoft 365 Email Input”. It consumes the Microsoft Graph API, so you do not need IMAP. But you have to configure your account in the MS Admin center, that can be a bit tricky.

OL documentation page about MS 365 Email Input plugin:
https://help.uplandsoftware.com/objectiflune/en/olconnect-workflow/2024.2/Workflow/TasksProperties/Microsoft365_Email_Input.html?Highlight=365

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