Hi, I’ve been using 2019.2 for a while and the Create Email Content in PlanetPress Workflow worked well together with the option “Use encryption (TLS)” in the [Email Info]-tab.
I recently updated to a newer version (latest, 2021.2.3151).
Now when I try to use the same encryption I get this error message. Everything works well if i uncheck the “Use encryption (TLS)” checkbox.
Do you know what I have to do?
[0004] W3001 : Error while executing plugin: HTTP/1.1 500 Internal Server Error - An unspecified error occurred which was caused by ApplicationException: javax.mail.MessagingException: Could not convert socket to TLS;
nested exception is:
javax.net.ssl.SSLHandshakeException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target (SRV000001)
Hi, you can solve the issue by installing the JRE certificat in directory C:\Program Files\Objectif Lune\OL Connect\jre\lib\security\cacerts.
You can search for file cacerts which by default could be installed in C:\Program Files (x86)\Java\jre1.8.0_xxx\lib\security
I hope this would help you.
Hi, I tried to but found that the complete jre folder is missing within the OL Connect folder. Should it be there? Should I copy the complete jre folder from Program Files?
Okay good! I have issues when I activate “Use encryption (TLS)” in the Create Email Content Properties, and I am trying to find out why it doesn’t work. Above someone said that I should copy the cacerts-file from JRE into the installation folder of Connect. That didn’t work.
So then i read your Workflow user guide and found out that it was TLS 1.0 that was used. Probably you updated the system but not the user guide?
