Error printing via print server

We have recently updated Connect designer and workflow on the server and updated designer on our local machines, now when trying to print to PDF we are getting the following error:

An unspecified error occurred which was caused by LoggedApplicationException: There was an error running the output creation process caused by There was an error initiating to the output creation process caused by NullPointerException: Cannot invoke “java.lang.Long.intValue()” because “” is null (SRV000041) (SRV000001)

{“error”:{“status”:500,“message”:“An unspecified error occurred which was caused by LoggedApplicationException: There was an error running the output creation process caused by There was an error initiating to the output creation process caused by NullPointerException: Cannot invoke "java.lang.Long.intValue()" because "" is null (SRV000041) (SRV000001)”,“parameter”:“”}}

Please check if not all Print Context Sections are disabled the moment the error does occur.


Can you let us know please if you are able to reproduce error by executing the same print job again?

Can you also let us know if it is possible for you to share the OL Connect resources by which the error does occur without containing any sensitive data?