Designer migration to new workstation

OL Connect Professional Licenses, Activations and OL Care
1

Hi,
Our company purchased lifetime licenses for PlanetPress Connect.

Recently, due to a loss of infrastructure, we had to reinstall the Designer module on new computers. We are using the same version we had previously installed and for which we hold a valid license.

After that, with the new Magig Number we attempted to activate the license via the WAM, but received a message stating that our account status does not allow activations through this platform.

Thank you in advance for your help.

2

Can you contact OL Activations for this please? Because they should be able to check what the reason is why this message is shown when you try to log in to the Web Activation Manager. The contact details can be found on the webpage Customer Care Contact Information.