Create Print Content Error

Hi
I have a template that works fine and creates content when I open it with the designer and DataMapper. But I get an error when I use it in the workflow. I get the following error;

[0013] W3001 : Error while executing plugin: HTTP/1.1 500 An unspecified error occurred which was caused by LoggedApplicationException: There was an error running the content creation process, caused by ApplicationException: Transaction failed (COR000918) (SRV000022) (SRV000001)

The Create Content plugin has no password, and I assume that all services are running correctly, as all other workflow processes are functioning properly.

Any ideas?

Hello @Karl.Butler.cuk,

Can you submit a support ticket via our support portal for this please? The reason why I am asking is because OL Support may need to take a closer look at the Server and Merge engine logs to find out the reason why this error occurs by executing the OL Connect Workflow plugin.

Did you try running the job in Workflow with the exact same data sample that you had good result with from the Designer? Could simply be that the job being sent via Workflow is incompatible with the way the package was designed in Connect.

I figured it out; I had the problem before, and I just realised it was the same issue.
It is the combination of the file path and the image file name. The combined length is too long.

When i change the image name to something much shorter it works fine.

It’s unfortunate that the error is somewhat ambiguous.

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