Workflow - Secure Email Input Error

OL Connect Professional
1

Hi All,

We have a customer who is using OL Connect workflow for inbound orders and we have a problem with their mailbox filling up, but when trying to enable the option in the Secure Email Input plugin for Delete retrieved item from server we get the following error:

Searching Inbox: Error Max Line Length Exceeded

Not sure if this is an issue on the customers IMAP server or a known issue?

Any suggestions gratefully received! :slightly_smiling_face:

Screenshot 2024-09-25 113101
Screenshot 2024-09-25 113101916×123 11.4 KB

2 
12:15:14.480 [0001] Step Searching mailbox "mailboxName" - Error: Max line length exceeded.
12:15:14.480 [0001] Secure Email Input: W1603 : Plugin failed - 12:15:14 (elapsed time: 00:00:01.042)

I have not seen the above error, which occurred by executing the Secure Email Input Workflow plugin, before.

Can you let us know please with what kind of mail server (and version, if possible) a connection has been established?