Using encryption

OL Connect Professional General
1

How do we implement encryption in PlanetPress Connect?

2

Hello Sergio,

What do you mean specifically by “encryption”? This could mean many things in the context of the software.

~Evie

3

Hi Evie,

A client of mine is using encryption for all network transactions. They have a PlanetPress Connect operating on a separate network because it can not handle folders and files that are encrypted.

Sergio

4

Only complementing … my client uses Symantec’s PGP encryption solution

5

I apologize but I’m still a little confused - you’re talking about both file and network encryption. I think I need to know some more details on both the setup, and what behaviour is being observed vs desired.

6

Sorry about the lack of clarity.

I talked to my cliente ans Symantec’s solution will no longer be used.
They are looking for an encryption solution that works with PlanetPress Connect. Basically, they need all the data files (PDF, TXT, etc.) have some protection and PlanetPress be able to capture these files that are protected and treat them normally in the workflow. How PlanetPress connection interacts with tools encryption? Do you know any product that works well with PlanetPress Connect / Workflow 8. Do you have any suggestions?

7

There are unfortunately multiple possible issues with the idea of encrypting Connect. The first is a performance hit: encrypting and decrypting files takes time, and this will negatively impact Connect’s performance.

This is compounded by the fact that Workflow will read and write from its job files to disk in temporary folders. If you encrypt those as well, not only are you affecting the whole system, each task in the workflow suffers.

And this is even further an issue because Connect uses a database in MySQL which is not encrypted by default and, as far as I know, cannot be. The Connect Database contains all the data record accessible as long as you have the right mysql credentials.

Basically there are no built-in tools or support for encryption, it would need to be done directly at the OS level most likely.

8

Hi Evie,

Thanks for your answers.

I’ll keep searching for a solution.

Sergio