We actually have version 2021.1.2. I want to install version 2022.2.3.What should I do ? Do I uninstall everything and then install the new version. (in update manager, I have tried installing version 2021.2.1 but it failed trying to go on the web…)
Hi, first please check this link. It explains what to save.
Then if Update Manager fails to go on Web, verify no firewall could prevent it to go on Web.
Or you could uninstall it. Just keep user informations (database, …) in case you need it. Then install 2022.2.3.
I hope this would help you.
thks Yann. I will try again