WPROC: PRINT (thread id: 6632) - 08:18:00
INFO : Opening printer…
INFO : Capturing job ID 10…
INFO : Converting captured file to a composed document stream…
ERROR: W3070 : Input WinQueue, error: W3890 : Error converting job to composed document stream: Error converting file: undefined
ERROR: WinQueue Input: W1603 : Plugin failed - 08:18:00 (elapsed time: 00:00:00:073)
WPROC: PRINT (thread id: 6632) complete - 08:18:00 (elapsed time: 00:00:00:074)
The printer queue is paused, and the messenger service is running.
If you’re running under Windows 8 or 2012 this can happen if you’re printing from a Metro application (like the microsoft pdf viewer) or if you’re trying to capture prints sent to the PlanetPress printer.
This is because the format of the print stream arrives as an XPS and not PCL or PostScript, and Workflow is not yet able to process those.
the winqueue input was generating a pdf plus metadata, which it did not need to do. this was causing the print stream to arrive as pdf (like you said, not PostScript). So I unchecked this on the input and it fixed the issue in production.