The maximum number of page exceptions in Xerox Doc-Tech 180

Hi,

Our property tax project generates two sheets for each record. The first sheet will use the pre-printed paper while another sheet will use the plain paper. Obviously there will be tray switch for each record. The Xerox system considers each tray switch as an exception. The maximum number of page exceptions seemed to set about 2000 pages currently on our Xerox.

If we sand a batch more than 200 pages (or 500 records in our property tax notice), the pdf file will faulted out and there will be error massage like: “Programming error - The maximum number of paper exceptions that can be processed has been exceeded. Some of the defined page exceptions have not been processed. Reprogram the job and summit again or clear the fault after reviewing the job attributes.”

We have checked all the menu or documentations and the staff in Operation, unfortunately, we haven’t found any answer.

I am wondering if it is a Planet Press related issue. Or anybody knows how to reset the maximum number of page exceptions, say to 8000 records up from 2000 either in Xerox side, or in Planet Press side.

Any suggestion or advice is much appreciated.

John

This really sounds like a printer limitation. What you might try, however, is to split your job on output. In your output Preset, you can set it to separate based on a number of sheets, for example, so that you never get too many in a single print job. This way, even if you need to print 20k records, no single batch exceeds the limitations of the printer.

http://help.objectiflune.com/en/planetpress-connect-user-guide/1.8/#cshid=25540

Thanks for the feedback, AlbertsN. We did have grouped and separated the records (100k) in the out put preset. However, for the 100k property tax records, we need to separate them into about 200 batches if the limitations of the printer is 500 records. Our printing staff and mailing staff are not happy with so many small batches.

I was asking our printing staff to check the Xerox vendor to reset the limitations of the printer, but they don’t think there is a Xerox limitations of the printer.

John

Did you manage to resolve this issue? How?

thnx,

G.

Thanks for checking, but unfortunately, this issue has not been resolved.

John

From a Xerox friend…

Actually that’s a minor bug, still present in some versions of FFPS.

The PostScript Pre-scanner incorrectly assesses that there are exception pages with in-stream PS media changes (when exception pages aren’t being used at all – these are normally programmed in XPIF Job Tickets,or manually via the Job Properties).

Anyway, the fix is to change from the default setting … in Queue Properties > PDL > Advanced PostScript, from Full, to Basic.

Have not tried it , but it may help

Thanks a lot weinhandlh for the information. I just tried to find the PDLSettings, but unfortunately that tab is not showing in our Xerox (Doch 180 Highlight Color System).

John