Sending pdf files to Xerox with Create OutPut

OL Connect Professional Workflow
1

Hi,

I am testing the workflow for my property tax project. I was using the plug-in Create Output to send the pdf files (groups) to Xerox. With about 100 records, this step alone took about 17 seconds and sent the pdf files to Xerox successfully.

Then I tried with 1000 records, it again was successful, but this step alone took about 10 minutes. Later, I tested it with about 5000 records, it seemed stuck there. After about one hour, it failed with the following error message:


W3001 : Error while executing plugin: HTTP/1.1 500 Internal Server Error LoggedApplicationException:

There was an error running the output creation process caused by ApplicationException:

Error from flattener program while saving to file C:\Users\svc51303\Connect	emp\Weaverengine\3380\EW-temp-3973750524693578015\EW-flatten6133994101253816840.pdf: could not save to file "C:\Users\svc51303\Connect	emp\Weaverengine\3380\EW-temp-3973750524693578015\EW-flatten6133994101253816840.pdf": A file I/O error has occurred.  (SRV000042)

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Not sure what caused this issue?  Any help or suggestions would be appreciated.

John
2

Saw already similar flattener errors which were caused by transparent images.
If there are transparent images on the page the Weaver engine invokes the flattener on the temporary PDF file which then tries to flatten each page separately. This takes a lot of additional time and in case of much pages it even may crash the engine.
Does your template use transparent graphics?

3

Much appreciated Martins for your reminder. I am not quite sure about the transparent image you referred to, but we do have a background image (with city banner and logo) to be attached to the front page of first sheet. I tried to run the process without this image, the process speeded up greatly.

Thanks again !

John