How do I go about obtaining a HCF file?
Hello,
Please open a Support ticket via the web http://www.objectiflune.com/ol/en-ca/Support/issuecreation.aspx?software=all and attach the technical specifications for the device. In particular, the types of OMR’s and/or barcodes supported, the fold types, the parity, the Sheet Feeders, the wrap-around-sequence numbering, etc.
Note that if the device does not support OMR’s (e.g. it only supports barcodes), then it’s unlikely an HCF will work. However, if it DOES support OMR’s along with other types of barcodes, then it may be possible for the HCF to support both the OMR and the additional barcode format.
Once you have provided us with that information, we will be able to create a HCF file for you.
Thanks
Cosimo