Error on trying to Print to PDF from PReS Connect Designer

Hi There

I have created my first Template and am now trying to print to a PDF from PReS Designer. I am getting the error:-

‘Printing via the Print Server’ has encountered a problem.

LoggedApplicationException: There was an error running the output creation process caused by {0} Can not use output Destination: Exception: Can not use output Destination: (M:\PNI\PNI-9971-Sorry Your’re leaving (Keypad)\Process) (SRV000114) (SRV000114).

Any help would be greatly appreciated.

Thanks!

Hi em_rudirud,

How are you generating the pdf?

Are you using any output presets or are you printing directly?

Is this location “M:\PNI\PNI-9971-Sorry Your’re leaving (Keypad)\Process” available from where Connect Server is installed?

Are you using any variables for your destination path?

Best regards,

Juan

If you are just sending the job from your client PC and not planning on automating the job in workflow, simply click the “Output local” option.

If you need to automate through workflow, It looks like this is a Mapped drive and will need to have the same mapping on the server install. Also make sure you have UNC enabled on your Workflow Config preferences:

Hi em_rudirud,

The reason why you getting this error when printing from PReS Connect Designer is because the Designer is not aware of local mapped drives. So you will need to use the full UNC path when saving the PDF.

For instance,let’s assume that your M:\ drive refers or expands to:

\ServerName\ShareName

When saving the PDF, you need to use:

\ServerName\ShareName\PNI\FileName.pdf instead of a mapped drive.

Regards,

Rod

Hi em_rudirud,

The reason why you getting this error when printing from PReS Connect Designer is because the Designer is not aware of local mapped drives. So you will need to use the full UNC path when saving the PDF.

For instance,let’s assume that your M:\ drive refers or expands to:

\ServerName\ShareName

When saving the PDF, you need to use:

\ServerName\ShareName\PNI\FileName.pdf instead of a mapped drive.

Regards,

Rod