Email error logging

OL Connect Professional Workflow
1

Hi - I have a fairly simple process set up to send an email to a participant. No attachments are involved. I am seeing that some of them are getting the below error and the email is not being sent. Is there something I can add to the workflow to email me when this happens? Is this something to do on the connect side or should my IT look into this? Any help would greatly appreciated. It happens with other emails also.

ERROR: 07:03:16.902 [0006] W3001 : Error while executing plugin: HTTP/1.1 500 ApplicationException: com.sun.mail.util.MailConnectException: Couldn’t connect to host, port: smtp.mandrillapp.com, 25; timeout 60000;
nested exception is:
java.net.ConnectException: Connection timed out: connect
ApplicationException: com.sun.mail.util.MailConnectException: Couldn’t connect to host, port: smtp.mandrillapp.com, 25; timeout 60000;
nested exception is:
java.net.ConnectException: Connection timed out: connect

Thank you
Amy

2

Hi Amy,

errors are put in the jobinfo %{error.errorlog}, I have put in a textcondition to check if %{error.errorlog} contains ERROR in the true branch I set 2 job info’s with %{error.errorlog} and %8 and finaly send a e-mail with this info in the body.

Most of the times incorrect send to e-mail address is raising the error, so please make sure you have some basic e-mail address checking in place before sending.
see html - How can I validate an email address in JavaScript? - Stack Overflow

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